How Colivea works

The full journey, from checking a real room to checkout and deposit settlement.

Start with the room page. Check the photos, rent, deposit, available date, length options and separately billed utilities.

Select a length of stay and enter your contact details, or choose an available visit time. No payment is taken at this stage.

Before accepting, review the exact room, dates, amounts, services and rules. The tenant portal is activated as part of the move-in process.

Documents, payment status, receipts, utility settlements, maintenance issues and renewal options remain attached to your account.

After key return and checkout review, the deposit is settled with a documented breakdown of balances, utilities and any evidenced damage.

What is included?

Each room page states exactly what is included and what is billed separately. There is no universal utilities package.

Separate charges identify the period, source document, allocation method, assigned amount and status.

Issues are reported in the portal with evidence where useful, then prioritised and updated through their lifecycle.

The checkout review and deposit settlement preserve the calculation and supporting detail for the stay.

The room page and contract take precedence. Public explanations are a guide; the signed dates, amounts and conditions define each stay.